Pickup & Delivery
For wedding cakes, please contact us to arrange delivery for your upcoming event. We are able to accommodate both weekends and weekday deliveries, with a radius up to 50km from our home studio location in Toronto.
For celebration cakes available for direct purchase on our website, you can select pickup or delivery for your order upon checkout. The following pickup and delivery policies apply for orders placed on our website:
For pickup, we are located in York District, Toronto. The exact address will appear when you check out using the pickup method. We'll bring the cake out to your car and help situate the cake to make transport easy.
For delivery, we offer this service for orders using a delivery partner. Pricing is determined by the delivery partner based on travel distance. For this option, please allow an additional 30 minutes to your delivery window to account for traffic delays.
For wedding cakes: Deposits are non-refundable if cancelled within two months of the event date. If cancelled prior to two months of the event date, a 30% cancellation fee will apply.
For cakes directly ordered from our website: If you cancel 5+ days before your cake's due date, we will offer you a full refund. If you cancel 4 days before your cake’s due date, we will offer you a store credit in the amount of your order total. If you cancel within 3 days of your due date, we will charge you the full price of the cake.
*Creating your cake is a multi-day process of ordering inventory, baking, and designing. We are a small team of two people, so in order to efficiently and ethically fulfill orders, we must begin this process days before your order is due.
Editing an Order
You can make changes to your order, as long as there are 5 or more days until your order is due. Please reply to your order confirmation email with the changes you'd like, and we will review them and see if it changes the price of your order.
Sending the cake as a surprise gift? At checkout, make sure to enter the recipient’s delivery address. If you'd like to add a custom message with your gift, you can make a note of what you'd like written in the card under "special instructions" in your cart.
If you wish to gift Devuyst Desserts but aren't sure which cake to choose, we also have gift cards available for purchase. Just like the love you give them with, our gift cards never expire.