Cake Care Guide

Our cakes are lovingly handmade by our skilled team, and are therefore delicate by nature.

To ensure you enjoy your purchase in perfect condition, we have prepared the following information on how to carefully transport, store and serve your Devuyst Desserts cake.

Handling & Transportation 

Carry your cakes carefully.

1. Bags and boxes should be held upright, steady and level to avoid decorations from falling off, or a cupcake from toppling over.
2. Try not to hold more than one bag in one hand as this will make the cakes tilt and slide.
3. Party cakes shouldn’t be stacked on top of each other, to avoid decorations getting squashed.
4. If transporting by car, please place cake boxes onto a level, non-slip surface and try to avoid bumpy roads to ensure the cake keeps its shape!
5. Long journeys can cause the icing to soften which can affect the cake’s look, and on this basis please try to avoid your purchase being left outside the fridge for more than 30 minutes (or about 15 minutes in warm weather)

Please ensure that you read the information carefully as we at Devuyst Desserts cannot be held liable for damaged items caused by incorrect handling and transportation, once the purchase has been handed over to the customer or an external courier company organised by the customer.


Please transfer your cakes into the fridge as soon as possible, and keep them away from direct sunlight and heat sources.

Decorations such as sugar flowers (if boxed separately) should be kept at room temperature and placed on the cake when it is ready to be served. 

Serve & enjoy

All cakes taste at their best if eaten at room temperature on the day of purchase.

For maximum flavour and a soft, moist texture we recommend consuming whole cakes from the fridge about 45 minutes after removing from the fridge, with cake slices cut 20 to 30 minutes after removing  (subject to room temperature). If your cake sponge still feels hard, this means that it hasn’t reached normal room temperature, so just leave it out for a little longer prior to eating. 
If your cake has sugar flowers, please ensure it does not remain in the fridge for longer than 2-3 hours at a time to prevent the flowers from disintegrating. 

Cutting the cake

1. Remove any candles, decorations, cake dowels and toppers (if applicable) before slicing your cake.
2. Layer cakes are best sliced with a large plain edged kitchen knife.
3. Cold buttercream or ganache can stick to a knife and make the cake crumble when slicing. To ensure neat, smooth slices, simply have a jug with hot water and a kitchen cloth at hand to dip and wipe the knife blade regularly between slices.
4 . To lift your slice off the cake board, use a cake slice lifter or palette knife.

Visit this link for a short video demonstration:

Non-edible decorations

Your order may include non-edible decorations or components, such as cake dowels or cocktail sticks. Please ensure that these are removed before cutting and serving the cake.


Cupcakes are easiest to remove from packaging when chilled. Please remove them from the box as soon as they are taken out of the fridge.

Once the cupcakes are removed and displayed, they are best served 20-30 minutes after removing, when sitting at room temperature.

Cake Tasting Box

Mini cakes come wrapped in acetate, and are easiest to unwrap from packaging when chilled. Please remove the acetate from each mini cake as soon as they are taken out of the fridge.

Once mini cakes are unwrapped and cut for serving, they are best served 20-30 minutes after removing, when sitting at room temperature.